Don’t let fresh interest go cold in a shared inbox. Direct Connect turns a submission into a conversation by bridging prospects to your team the moment they raise their hand. Connect your forms, chat widgets, landing pages, and marketplace listings to one centralized flow. Use native connectors or a simple webhook to pull in custom sources. Map fields once, choose the queues that should receive which request types, and set operating hours and holidays. From there, a submitted form triggers an immediate call sequence: it rings your team, provides context, and, when accepted, dials the prospect so both parties are talking in seconds—no manual dialing, no juggling tabs.
Build routing like a playbook. Prioritize high-value campaigns, suppress duplicates, and block spam. Set language tags, service-level timers, and cooldowns between attempts. Create schedules for weekdays, weekends, and on-call rotations; if no one can answer, fall back to an SMS or email with a self-serve booking link. Use agent whisper to announce source, campaign, and key details before connection. Show local presence with dynamic caller ID, record (with consent) for quality, and sync outcomes, notes, and dispositions to your CRM automatically. In practice: a visitor requests pricing, Direct Connect rings the right rep, the rep hears “Pricing — AU — 200 seats — enterprise,” taps accept, and the platform bridges the call to the visitor immediately. more
Essential
$49.00 per month
Up to 3 Company Contacts
Sign Up Bonus: 100 Bonus Credits
Unlimited Campaigns
Trigger calls from Email or API
Call Reporting & Analytics
Call Recording & Transcripts
Access to Partner Power-Ups
Lead Concierge to manage after-hours leads
Custom user access levels
Unlimited Credit Re-Charges
Pro
$99.00 per month
Up to 7 Company Contacts
Sign Up Bonus: 200 Bonus Credits
Unlimited Campaigns
Trigger calls from Email or API
Call Reporting & Analytics
Call Recording & Transcripts
Access to Partner Power-Ups
Lead Concierge to manage after-hours leads
Custom user access levels
Unlimited Credit Re-Charges
Pro+
$149.00 per month
Up to 15 Company Contacts
Sign Up Bonus: 300 Bonus Credits
Unlimited Campaigns
Trigger calls from Email or API
Call Reporting & Analytics
Call Recording & Transcripts
Access to Partner Power-Ups
Lead Concierge to manage after-hours leads
Custom user access levels
Unlimited Credit Re-Charges
Top Up
$100.00
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